The short version
- You cannot cancel a paid booking yourself; contact Dazzify to ask.
- Each bazaar’s own cancellation policy, shown on its page, sets how much is refunded.
- If Dazzify cancels a bazaar, you get a full refund. If its dates change, you may ask for one.
- Any refund, full or partial, cancels the booking and releases the booth.
Once a booking is paid, you cannot cancel it yourself. To ask for a cancellation, contact Dazzify at info@dazzifyapp.com with your booking reference. Dazzify cancels bookings under the bazaar’s published cancellation policy.
Every bazaar can have its own cancellation policy, shown on that bazaar’s page. It sets how much of your payment is refunded when you ask to cancel. Read it before you book. If a bazaar’s page shows no cancellation policy, ask us before you book.
If Dazzify cancels a bazaar, every payment for it is refunded in full.
Dazzify may change a bazaar’s dates or time zone after bookings are made, and tells the brands affected. If that happens, you may ask to cancel your booking with a full refund.
- A payment made through Kashier, by card or wallet, is refunded through Kashier.
- A payment Dazzify recorded by bank transfer or in cash is refunded by Dazzify directly, and the refund is recorded on your booking.
Your booking shows a refund only once it has actually been made.
Any refund, full or partial, cancels the booking and releases its booth to other brands. A booking cannot be kept after a refund.
Once a refund is made, how long it takes to appear depends on your bank or payment provider.
If a payment is disputed or reversed through your bank or payment provider, Dazzify reviews the payment and the booking before deciding what happens to them. Contact us first, so we can help directly.